Privacy Policy
At Harmony Acupuncture & Nutrition, we are committed to protecting your privacy and handling your personal data with care. This policy outlines how we collect, use, and protect your information in compliance with GDPR.
1. Data Collection
We collect personal information that you provide to us directly, including:
- Contact details (name, email, phone number)
- Health-related information necessary for acupuncture and nutritional treatments
- Appointment history and treatment notes
2. How We Use Your Data
Your information is used solely for the following purposes:
- Providing and managing your clinical treatments
- Communicating with you regarding appointments
- Maintaining accurate clinical records as required by professional bodies (AFPA)
- Fulfilling legal and insurance requirements
3. Data Retention
As healthcare providers, we are legally required to maintain patient records for a specific period (typically 7 years after the last treatment). After this period, records are securely destroyed.
4. Data Security
We implement strict security measures to protect your data. Clinical notes are stored securely, and digital communications are handled via encrypted platforms where possible.
5. Your Rights
Under GDPR, you have the right to:
- Access a copy of your personal data
- Request correction of inaccurate information
- Request erasure of your data (subject to legal retention requirements)
- Object to or restrict certain types of processing
6. Cookies
Our website uses essential cookies to ensure basic functionality. We do not use tracking or advertising cookies without your explicit consent.
7. Contact Us
If you have any questions about this Privacy Policy or your data, please contact the clinic through our appointment request form or by text.
Last Updated: 20 May 2026